Frequently Asked Questions

We aim to dispatch your order in 1 business day, with Parcelforce 24-hr tracked delivery service. If there is going to be any delay, we will keep you posted!

Yes, we ship worldwide from the UK.

In addition to the USA, we regularly send orders across Europe and other international destinations.

Yes, we regularly ship our vintage parasols from the UK to customers across the United States.

Our designs are not widely available in the US, which is why many of our customers choose to order internationally.

Delivery to the USA typically takes 5–10 business days from dispatch.

All orders are carefully packaged and sent via tracked international delivery.

Yes, all orders are sent using tracked delivery services so you can follow your parcel from dispatch to arrival.

Our parasols are inspired by vintage designs that are increasingly difficult to find.

Each piece is designed in the UK with a focus on timeless style, quality materials, and practical use for beach and outdoor living.

No, we produce in limited batches to maintain quality and design integrity.

As a result, certain styles may sell out, particularly during peak summer months.

Yes, we offer bespoke parasols.

Please get in touch via our contact page to discuss your requirements.

Subject to availability we will always offer you a discount for more than three parasols purchased together!

Let's have a chat!  

We stock a selection of bases suitable for our parasols. They are 25kg weight and we have 2 designs. Please message for details 

If there is a fault with your parasol please contact us via email within 7 days of delivery and we will either replace or provide you with a returns label.

You can reach us at support@staycationvintageparasols.com or Whatsapp 07754 495544 if you are unable to find an answer to your question.